Behavioral Variability Guide


There is a financial impact when behavioral differences skew the decisions people make. In many organizations, the variability in decision-making remains invisible to leadership. Through our Behavioral Variability Guide you will understand how this behavioral variability can now be observed and measured, ensuring a consistency in decision-making that will benefit all areas of the organization.


You will learn:

  • Behavioral variability is a people problem
  • The flaws of decision-makers making intuitive judgment calls concerning similar operational decisions or other complex decisions
  • Identifying systematic bias and random noise in decision-making
  • Measuring the behavioral variability and its impact
  • Techniques for reducing the impacts of behavioral variability to improve decision-making

DNA Behavior Behavioral Variability


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